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Why was my App+ Blacklisted?

Hungryfortruth

By Hungryfortruth
in Help & Support

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Go to solution Solved by Rook,

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Hungryfortruth Newbie

Hungryfortruth 1
  •   iPhone 7 
  •   12.0.1

    • Posted
    Posted (edited)

    Hello,

    I have made payment for the membership and it went through. Money was deducted from

    my Bank. However when I tried to launch the app few months later, it state that my membership has been blacklisted? I have a screenshot of my purchase, everything was successful. I’ve read past post about this and it was something regarding failed payment. But nothing of that sort happened as payment on my side has been made. Can this issue be resolved? If it cannot be I’ll file a complaint for a refund. Thanks

    transaction ID is 2L680960XX1784830. Payment was made via paypal

    Updated by Hungryfortruth
    Added mode of payment
    • Solution
    Rook iOS God

    Rook 557.6k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
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    • Posted
    • Solution
    Posted

    Hello,

    You are only blacklisted if you dispute the App+ payment you made. To be removed from the blacklist, you need to cancel your dispute either via PayPal or your bank.

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