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Error on purchase

inzzane

By inzzane
in Help & Support

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Go to solution Solved by Rook,

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inzzane Newbie

inzzane 0
  •   iPhone X 
  •   15.2

    • Posted
    Posted

    Hello, i was gonna buy the 3 month non jailbreak and jailbreak vip subscription as i saw the black friday discount, then i entered the coupon and it's expired, then i realized I was late, but then i kept going with the purchase, i entered all details correctly (i checked it twice) and continued with my purchase and got this error!? I tried my 2nd card and it also got declined? Ive had no issues with my cards as they're both mine and ive been using them for daily groceries, online shopping and etc. I have more than enough balance left on my account. Maybe there's an option to buy with paypal cause i really need this vip for the benifits

    • Solution
    Rook iOS God

    Rook 546.8k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    • Solution
    Posted

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

    inzzane Newbie

    inzzane 0
  •   iPhone X 
  •   15.2

    • Posted
    • Author
    Posted

    Hello, just tried it on my ipad via hotspot from my phone, still the same error, contacted the bank and they said there should be no issues on my side as i got more than 80$ currently and i have 2K$+ left before i reach my limit, any suggestions what i can try?

    I can send you all the proof, i tried my card on my ios and on my phone, still nothing

    inzzane Newbie

    inzzane 0
  •   iPhone X 
  •   15.2

    • Posted
    • Author
    Posted
    On 12/2/2020 at 3:51 AM, Rook said:

     

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

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