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Purchasing problem

JayyStewart

By JayyStewart
in Help & Support

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Go to solution Solved by Rook,

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  • Solution
Rook iOS God

Rook 550.4k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
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    • Posted
    • Solution
    Posted

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

    JayyStewart Newbie

    JayyStewart 22
  •   iPhone SE (2020) 
  •   14.4.1

    • Posted
    • Author
    Posted
    11 minutes ago, Rook said:

     

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

     

    nothing is working is there a way i can maybe pay you directly via paypal or cash app and you handle it?

    Cyborg101 Newbie

    Cyborg101 186
  •   iPhone Xr 
  •   14.4

    • Posted
    Posted
    17 hours ago, JayyStewart said:

    nothing is working is there a way i can maybe pay you directly via paypal or cash app and you handle it?

    Perhaps your bank is blocking the transaction as Rook stated. Did you try contacting them to see if there is an issue with it? I do not believe there are other payment options other than with a card for VIP. I am certain that cash app is not accepted but Paypal I am unsure about in all honesty

     

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