Help/Support Problem purchasing VIP

[Aversive 1 iPad Pro (12.9-inch) (3rd generation) 13]

Hello im new to iosgods and im trying to purchase vip. I have sufficient balance in my account and i am using american express. I have no other option of payment besides that. But when i try to purchase vip it gives me a message saying "There was an error processing the payment. Please try a different payment method or contact us for assistance" and then my money gets moved back to my account. Please help

[Rook 549.4k iPad Pro (2nd gen) 17.4 Donor]

Hello,

Apologies for my late reply.

If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

Kind regards,
Rook

[Aversive 1 iPad Pro (12.9-inch) (3rd generation) 13]

is there a way i can buy it directly? cos someone said i can buy it from you directly 

[Aversive 1 iPad Pro (12.9-inch) (3rd generation) 13]

38 minutes ago, Rook said:

 

Hello,

Apologies for my late reply.

If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

Kind regards,
Rook

 

i just tried a different card it is still not working, still the same problem

[Aversive 1 iPad Pro (12.9-inch) (3rd generation) 13]

1 hour ago, Rook said:

 

Hello,

Apologies for my late reply.

If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

Kind regards,
Rook

 

tried everything you suggested, still not working, Please help