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I bought vip and my account isn’t vip.

xk013x

By xk013x
in Help & Support

7 posts in this topic

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xk013x Newbie

xk013x 1
  •   iPhone 11 Pro Max 
  •   13.3.1

    • Posted
    Posted

    Hello. I bought vip subscription and my account hasn’t updated to be vip. How do I get it to update. An email I had gotten after I purchased it said wait 24 hours and I did. And still nothing. Please help. Thanks 

    Rook iOS God

    Rook 552.5k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    Hello,

    Apologies for my late reply.

    Please see the email that was sent to your inbox regarding the status of your ViP purchase.

    If you have not received an email, please verify the email associated with your iOSGods account is correct and check your spam/junk folders.

    Kind regards,
    Rook

    xk013x Newbie

    xk013x 1
  •   iPhone 11 Pro Max 
  •   13.3.1

    • Posted
    • Author
    Posted

    Hello. And I have checked all of my emails and accounts. And none of them have received an email stating anything About my vip subscribe. Only email I have gotten is the confirmation one and that one stated that my payment is being held for review but it charged me already lol so idk what is going on. Please hello of you can our point me in the right direction of how to get ahold of the right people that are in that area of expertise

    0xNoctis Community Regular

    0xNoctis 9.7k
  •   iPad Pro (5th gen) 
  •   13.3
  • Donor
  •  

    • Posted
    Posted
    3 hours ago, xk013x said:

    Hello. And I have checked all of my emails and accounts. And none of them have received an email stating anything About my vip subscribe. Only email I have gotten is the confirmation one and that one stated that my payment is being held for review but it charged me already lol so idk what is going on. Please hello of you can our point me in the right direction of how to get ahold of the right people that are in that area of expertise

    Its being reviewed so yes you got charged but once its done being reviewed you should get Emails about the Purchase if VIP does not happen when its all done Contact @Rook with the transaction ID etc   

    Dorm Explorer

    Dorm 44
  •   iPad Air 
  •   10.2

    • Posted
    Posted
    22 hours ago, xk013x said:

    Hello. And I have checked all of my emails and accounts. And none of them have received an email stating anything About my vip subscribe. Only email I have gotten is the confirmation one and that one stated that my payment is being held for review but it charged me already lol so idk what is going on. Please hello of you can our point me in the right direction of how to get ahold of the right people that are in that area of expertise

    Same here! I’m vip for few weeks, aft a week I can’t reply or comment on vip room but I’m still vip status!

    Bezi01 Newbie

    Bezi01 0
  •   iPad Pro (2nd, 12.9'') 

    • Posted
    Posted
    On 6/9/2020 at 8:56 AM, Rook said:

     

    Hello,

    Apologies for my late reply.

    Please see the email that was sent to your inbox regarding the status of your ViP purchase.

    If you have not received an email, please verify the email associated with your iOSGods account is correct and check your spam/junk folders.

    Kind regards,
    Rook

     

    Bro can you check my message in your DM PLEASE PLEASE 

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