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Won’t let me install anything

Emmerld

By Emmerld
in App Questions & Support

14 posts in this topic

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Emmerld Newbie

Emmerld 0
  •   iPad (5th Generation) 
  •   13.4

    • Posted
    Posted

    I have 5th gen iPad, running 13.4. It isn’t jail broken either

     

    When I go to the App, it won’t let me install anything saying “Please visit us using your iOS device in order to download this App.” How do i fix this?

    Emmerld Newbie

    Emmerld 0
  •   iPad (5th Generation) 
  •   13.4

    • Posted
    • Author
    Posted
    5 hours ago, Rook said:

    Hello,

    Do you have the request desktop site option turned off?

    If you visit https://www.whatismybrowser.com/detect/what-is-my-user-agent, what is the User Agent string you get?

    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15, and i have it on

    Boc.rain Newbie

    Boc.rain 4
  •   iPad Pro (2nd, 12.9'') 
  •   13.4.1

    • Posted
    Posted

    I have same issue, I have mobile desktop. When I open the app the option to pick mobile site is missing now. So I get the pop up.....I been asking how to fix it for about 2 weeks now

     

    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15

    Rook iOS God

    Rook 562.1k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted
    On 4/11/2020 at 8:04 AM, Emmerld said:

    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15, and i have it on

     

    19 hours ago, Boc.rain said:

    I have same issue, I have mobile desktop. When I open the app the option to pick mobile site is missing now. So I get the pop up.....I been asking how to fix it for about 2 weeks now

     

    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15

     

    On 4/11/2020 at 8:24 AM, lqn2233 said:

    i have the same issue with ios 13.4.1

    Could you please try again now?

    This issue should be fixed.

    Also, what is your iOS versions?

    MikAndMe22 Supporter

    MikAndMe22 63
  •   25 

    • Posted
    Posted

    Hi I also have the same problem. I have the iPhone version the paid app. When I go to install the app it freezes up and I have to refresh it. I don’t get any notification.

    would it be possible to delete and reinstall the app without losing my premium account!

     

    Thanks.

    Boc.rain Newbie

    Boc.rain 4
  •   iPad Pro (2nd, 12.9'') 
  •   13.4.1

    • Posted
    Posted

    @rook 13.4.1 iPad Pro 

     

    when the app used to open it was sorta framed like a web page and had the 2a’s that allowed me to swap to mobile site, but now they are gone. This is om

    Only a problem in the app. On the website they are still there and I use the mobile site because I drive a truck all over USA and Canada, and it works fine.

    xxkawaiicutiexx Newbie

    xxkawaiicutiexx 1
  •   iPhone 7 
  •   11.4.1

    • Posted
    Posted

    @Rook Hey Rook, I’m having the same issue. Tried uninstalling and reinstalling. 

    iPad running 13.4.1

    User Agent string:
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15

    I get the following error:

    “Please visit us using your iOS device in order to download this App”

    Is it a version of the app I downloaded or is this just not fixed yet? Any steps I can take on my end to fix? Let me know, thanks. 

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