Help/Support Purchased VIP problem with Christmas Discount

[Kuz 0 iPhone 8 Plus 11.0.3]

Hello,

I'm a long time fan of the community, thanks in advance for all that you do. 

I purchased 4 VIP 3 month subscriptions with my CC using the Christmas coupon for $60 under the assumption it would extend my subscription till December 2020, the order went through successfully but I see in my manage purchases tab that it shows all 4 subscriptions currently active on my account and  all 4 subscriptions expire in 3 months on March 26th.

I do see that the coupon announcement was later modified stating the coupon would only work for 1 subscription, I don't recall seeing this when the announcement first released.

I'd really like to have my subscription manually corrected to reflect 1 active subscription expiring at the end if December 2020 if possible.

[Rook 568k iPad Pro (2nd gen) 17.4 Donor]

 

Hello,

A refund has been initiated on the ViP purchase you made.

Please note that depending on your card issuer's policy, refunds can usually take 5-10 working days for them to appear on your card/statement. If you do not receive a refund within 10 working days, please contact us again.

 

As mentioned on the coupon's topic, you can only use the coupon code to purchase one subscriptions.