Help/Support Stuck in recovery mode - iPod Touch 6

[aprendiz_82 0 iPod Touch 6G 12.4.3]

Hello everyone, I would like to request your help

 

i have an iPod Touch 6th with iOS 10.3.3, I was trying to updat it to 12.4.3, but the process didn’t finish, I got a message indicating that the update was not able to be completed, I tried many times to restore and the same problem 

 

now I have the iPod stuck with the logo of iTunes ant the cable with this at the upper part of the screen: support.apple.com/iPod/restore

 

what can I do ?

[Rook 552.7k iPad Pro (2nd gen) 17.4 Donor]

Hello,

Are you able to try the update again?

[JohnWickSmith 0 iPhone 6 Plus 12.4.1]

Have you tried connecting it to Itunes?

[aprendiz_82 0 iPod Touch 6G 12.4.3]

1 hour ago, DADi said:

Hello,

Are you able to try the update again?

I have tried but at the end I get the same result, the process is not able to be completed, because of an error 2003

1 hour ago, JohnWickSmith said:

Have you tried connecting it to Itunes?

I got this problem, performing the process with iTunes 

I have tried using the buttons to exit from recovery mode too but it does not work

[aprendiz_82 0 iPod Touch 6G 12.4.3]

Hi everyone, I solved the problem, there is a tool "3utools", is free and it has many options, including "exit recovery mode", I used it and it worked, now I am going to try to update the iPod with a safer method.

[aprendiz_82 0 iPod Touch 6G 12.4.3]

guys i have a new problema, I reset the iPod to Factory settings, and is clean, but even now, is not possible to update the iOS, I don´t know why....the iPod never shows the Apple and the progress bar.

[JohnWickSmith 0 iPhone 6 Plus 12.4.1]

5 hours ago, aprendiz_82 said:

I have tried but at the end I get the same result, the process is not able to be completed, because of an error 2003

I got this problem, performing the process with iTunes 

I have tried using the buttons to exit from recovery mode too but it does not work

I mean, in a computer because it will update your phone through itunes.

[aprendiz_82 0 iPod Touch 6G 12.4.3]

5 hours ago, JohnWickSmith said:

I mean, in a computer because it will update your phone through itunes.

Yes, but is the same, the process takes to long and at the end is not possible to be completed 

Is strange because apparently the ios 12.4.3 still being signed, I don't know What happen