Help/Support help with respawnables: no internet connection

Rook · July 18, 2015

many times, even tried restoring my ipad

How about contacting the Respawnables Developers (Zynga)?

Saini1779 · July 18, 2015

when you asked me to try the game in safe mode i reinstalled the game again

How about contacting the Respawnables Developers (Zynga)?

Hello, my name is Harry and i had some issues with the respawnables game. One of my friend suggested this game to me so I downloaded it. The app finished installing and I opened it. Then it asked me to choose a profile from online and local. I selected the local one and it started loading but after a minute it said “Unable to synchronize data with the server”. Then when it loaded, I clicked on multiplayer and it gave me another error saying “ Please check your internet connection” even though I was connected to the internet. I was able to use other apps and games that required internet and they worked fine. I tried uninstalling the app and installing it again from the app store but it still gave me the same errors. I rebooted my device and restored it completely but the problem is still there. Please tell me any way that I can fix these issues and enjoy playing online with my friends.

Thank you

i sent digital games this a couple of weeks ago but didnt get any reply from them.

Rook · July 18, 2015

when you asked me to try the game in safe mode i reinstalled the game again

Hello, my name is Harry and i had some issues with the respawnables game. One of my friend suggested this game to me so I downloaded it. The app finished installing and I opened it. Then it asked me to choose a profile from online and local. I selected the local one and it started loading but after a minute it said “Unable to synchronize data with the server”. Then when it loaded, I clicked on multiplayer and it gave me another error saying “ Please check your internet connection” even though I was connected to the internet. I was able to use other apps and games that required internet and they worked fine. I tried uninstalling the app and installing it again from the app store but it still gave me the same errors. I rebooted my device and restored it completely but the problem is still there. Please tell me any way that I can fix these issues and enjoy playing online with my friends.

Thank you

i sent digital games this a couple of weeks ago but didnt get any reply from them.

Okay, can you try opening the game using mobile data?

Saini1779 · July 18, 2015

Okay, can you try opening the game using mobile data?

i do not have data on my ipad so no

Rook · July 18, 2015

i do not have data on my ipad so no

When you restored your iPad, did you restore from an iTunes Backup also?

Saini1779 · July 18, 2015

you may be thinking that this is a dumb topic and may not wanna reply to this bu ti can understand because i know how frustrating this is. so if u dont wanna reply you can stop any time

When you restored your iPad, did you restore from an iTunes Backup also?

nope started fresh

noteyuy · July 18, 2015

lol no internet lol lol

Saini1779 · July 18, 2015

a lot of other people i know of are having the same problem

Rook · July 18, 2015

you may be thinking that this is a dumb topic and may not wanna reply to this bu ti can understand because i know how frustrating this is. so if u dont wanna reply you can stop any time

nope started fresh

No, it's okay.

Just trying to find out why the game won't work for you. So far it seems like an issue on Respawnable's end. And the developers did not even reply to your email.

Have you ever cheated in the game before?

Are you logging in via Facebook?

Saini1779 · July 18, 2015

No, it's okay.

Just trying to find out why the game won't work for you. So far it seems like an issue on Respawnable's end. And the developers did not even reply to your email.

Have you ever cheated in the game before?

Are you logging in via Facebook?

i have not cheated in the game before and i think i was logged in through my facebook.