Soulreaper

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Hello Dida, yes it works in the tournaments but after it ended and did its check for all players my game stopped working, it gives me an error that says failure to load data and says to contact them. I tried removing the game and reload the game but Im getting this message again and again. I think I might be banned? would you have any suggestions of at least how to play this game again since It not allowing me on my iphone 6 thanks for your time.