Jacket in icon

Hello iOSGods Support Team, I am getting the "Device Limit Reached" error popup on my free account. I only play on one device and use a Wi-Fi connection, but my account slot seems to be stuck or double-registered in your database. Could an administrator please manually clear or reset my active device slots? Thank you for your time and help! App Name: Chess.com App Version: Latest Device: iPhone Connection Type: Wi-Fi Only