Help/Support my iphone 5s can't connect to itunes but my iphone phone can connect. Help please :(

[jung.smk 439 6 8.1.2]

help tell me please,,

 

sorry i'm not good in English

i mean my other iphone 5 can connect

but iphone 5s 7.1.2 can't connect

[Rook 555.6k iPad Pro (2nd gen) 17.4 Donor]

When did this start happening?

 

Do you get any errors? Have you tried on another PC?

[jung.smk 439 6 8.1.2]

 

When did this start happening?

 

Do you get any errors? Have you tried on another PC?

 

 

 

it happen today i try other iphone connect to my itunes it can connect..

 

but my iphone 5s can't i don't know why

Updated June 1, 2015 by jung.smk

[Rook 555.6k iPad Pro (2nd gen) 17.4 Donor]

 

 

When did this start happening?

 

Do you get any errors? Have you tried on another PC?

 

 

 

it happen today i try other iphone connect to my itunes it can connect..

 

but my iphone 5s can't i don't know why

 

Could it be an issue with the cable? Or the port?

[jung.smk 439 6 8.1.2]

Could it be an issue with the cable? Or the port?

 

i don't know can you tell me or screenshot please

[Diversityy 32.2k iPhone 7 Plus 10.2]

This has happened to me before. I got it working by reinstalling itunes and resetting my p..

[Rook 555.6k iPad Pro (2nd gen) 17.4 Donor]

i don't know can you tell me or screenshot please

How can I tell you if your cable is faulty or not?

 

You have to test that for yourself.

 

Also try what Diiversityy suggested.

[jung.smk 439 6 8.1.2]

finally i fix it thank you ^^ 

 

How can I tell you if your cable is faulty or not?

 

You have to test that for yourself.

 

Also try what Diiversityy suggested.

finally it fix ^^ thank you

[Rook 555.6k iPad Pro (2nd gen) 17.4 Donor]

finally i fix it thank you ^^ 

 

finally it fix ^^ thank you

How did you fix it?

[jung.smk 439 6 8.1.2]

restore it 

 

How did you fix it?

 

i watch youtube restore without losing jailbreak

and install this file  ( afc2add ) and ( Apple File Conduit ''2'' )

Updated June 1, 2015 by jung.smk