Help/Support Some messages mysteriously disappeared from the mailbox.

[HollyKelly 0]

I use Outlook 2013 for business correspondence with my customers. But suddenly I did not find in my mailbox several messages that had already been received by me. I can not open them due to a strange error - Errors have been detected in the file outlook.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tool, see Help. How can I recover messages now? If I do not recover the letters, I will have confusion with orders and problems with customers.

[SeamusFarmer 0]

http://www.msoutlook.info/question/backup-and-restore-quick-steps

 

Backing up all Quick Steps

To create a backup of your Quick Steps, use outlook ost repair tool:

1. Open MFCMAPI.
2. Accept any dialog prompts to get to the main window of MFCMAPI.
3. Choose: Session-> Logon…
4. Select the mail profile for which you want to backup its Quick Steps. If you are unfamiliar with this dialog, simply press OK.
5. In the top-part of MFCMAPI you should now see all your configured mailboxes and connected pst-files. Double click on the the mailbox for which you want to backup the Quick Steps.
6. In the Navigation Pane on the left, expand the folder list called “Root – Mailbox” or “Root Container”.
7. Expand the folder list called “Top Information Store”, “IPM_SUBTREE” or “Top of Outlook data file”.
8. You should now see a folder called: Quick Step Settings. Right click on it and choose: Export folder-> As MSG files…
9. Enable both “Save associated items” and “Save as Unicode MSG”.
10. Press OK.
11. Use the Browse For Folder dialog to select a location to store your Quick Steps to. As each Quick Step will be stored as an individual msg-file, it might be wise to create a new folder for it.
12. Click OK to start the Export process.
13. Close all open dialogs to close MFCMAPI or repeat steps 5 to 12 for any other mailbox that you have configured in Outlook and wish to backup the Quick Steps for.