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Error: -24 when trying to install app

VaaR

By VaaR
in Android Help & Support

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VaaR Proficient

VaaR 35.8k

Posted
Posted

Hi, I'm getting this error "-24" when downloading a certain app from the Play Store. I have already googled for a solution and I found for both rooted and unrooted phones, I don't want to root so those solutions won't work and the others I found for non rooted didn't work (it involved going to app manager and cleaning data/cache from play store) I was wondering if any of you knows anything about this and could help me thanks.

VaaR Proficient

VaaR 35.8k

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  • Author
Posted

If you tried the Methods about cleaning data/cache and it didn't work, Try Factory resetting your device.

 

Thanks for replying, I have considered a factory reset I just wanted to know if there's any alternative before I do it.
Patricktph Newbie

Patricktph 36.6k

Posted
Posted

Thanks for replying, I have considered a factory reset I just wanted to know if there's any alternative before I do it.

Not really, it seems like those that you tried is the only ones that have worked for some people, but since it didn't work for you factory resetting is the only choice you have.

VaaR Proficient

VaaR 35.8k

Posted
  • Author
Posted

Not really, it seems like those that you tried is the only ones that have worked for some people, but since it didn't work for you factory resetting is the only choice you have.

Ok thanks. :)

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