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Error when downloading PhotoShop...

Joka

By Joka
in Help & Support

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23 posts in this topic

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Joka Explorer

Joka 3.9k
  •   iPhone X 
  •   12.4

    • Posted
    Posted

    So I wiped my PC clean and decided to re-download PhotoShop again.

     

    Downloaded Creative Cloud with no problem.

     

    Tried to download PhotoShop CC Trial and I get this error: 3296a6c0e4be44ae929ff3a80099ba38.png

     

    What can I do to fix?

     

    Thanks :)

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    Wesman96 Newbie

    Wesman96 23
  •   12 
  •   9.3.3

    • Posted
    Posted (edited)

    So I wiped my PC clean and decided to re-download PhotoShop again.

     

    Downloaded Creative Cloud with no problem.

     

    Tried to download PhotoShop CC Trial and I get this error: 3296a6c0e4be44ae929ff3a80099ba38.png

     

    What can I do to fix?

     

    Thanks :)

    mhmm try uninstalling Microsoft Visual C++ Redistributable 2015 and install Microsoft Visual C++ Redistributable 2015 again. then try to install photoshop CC trial

    Updated by Wesman96
    Joka Explorer

    Joka 3.9k
  •   iPhone X 
  •   12.4

    • Posted
    • Author
    Posted

    check if your computer or Creative Cloud needs to update.

     

     

    This is strange.. U got all the packages required??

    Nothing needs to be updated.

     

    I download Creative Cloud an hour ago; same thing.

     

    I clicked on 'Quit' now when I click on 'Try' to PhotoShop, I get this: cc8d3066bc444403acc25d13a930af29.png

    mhmm try uninstalling Microsoft Visual C++ Redistributable 2015 and install Microsoft Visual C++ Redistributable 2015 again. and try to install photoshop CC trial

    Alright

    Luke Newbie

    Luke 1.9k
  •   11 
  •   9.0

    • Posted
    Posted

    Nothing needs to be updated.

     

    I download Creative Cloud an hour ago; same thing.

     

    I clicked on 'Quit' now when I click on 'Try' to PhotoShop, I get this: cc8d3066bc444403acc25d13a930af29.png

    Alright

     

     

    Yea like get packages likec++ and.net framework

    Joka Explorer

    Joka 3.9k
  •   iPhone X 
  •   12.4

    • Posted
    • Author
    Posted

    Nothing needs to be updated.

     

    I download Creative Cloud an hour ago; same thing.

     

    I clicked on 'Quit' now when I click on 'Try' to PhotoShop, I get this: cc8d3066bc444403acc25d13a930af29.png

    Alright

    This is the error I get now...

     

    I removed it and now I tried to install it again...

     

    e2f1f8e82e6e4ee38a8466c84f456889.png

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