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Need help my iTunes can't open after update

Cybertropolis

By Cybertropolis
in Help & Support

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Cybertropolis Newbie

Cybertropolis 0
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    • Posted
    Posted

    Hi guys i need help about my iTunes, after i updated it to the newest version (12.4.1) it dont open, even though i tried to uninstall-reinstall it hundred times. This also lead to ifunbox/iexplorer/itool... didnt work for me either. Yesterday morning i tried to open it one more time then suddenly it worked, the phone can connect normally, but after i shutdown my lap & opened itunes again, it still had the same problem.

     

    When i tried to fix it i accidentally stopped running Bonjour service from the Task Manager on my lap, then the itunes window suddenly appeared, but it didnt connect with my iphone, even though the charging symbol still appeared on my phone whenever i plugged it in, it also ask me "Trust this computer?"

     

    Im so hopeless right now, the apple support thing cant help me at all, if anyone here know how to fix this problem please help me. Thank you.

    DanYal Rookie

    DanYal 735
  •   iPhone 6s Plus 
  •   12.4

    • Posted
    Posted

    Hi guys i need help about my iTunes, after i updated it to the newest version (12.4.1) it dont open, even though i tried to uninstall-reinstall it hundred times. This also lead to ifunbox/iexplorer/itool... didnt work for me either. Yesterday morning i tried to open it one more time then suddenly it worked, the phone can connect normally, but after i shutdown my lap & opened itunes again, it still had the same problem.

     

    When i tried to fix it i accidentally stopped running Bonjour service from the Task Manager on my lap, then the itunes window suddenly appeared, but it didnt connect with my iphone, even though the charging symbol still appeared on my phone whenever i plugged it in, it also ask me "Trust this computer?"

     

    Im so hopeless right now, the apple support thing cant help me at all, if anyone here know how to fix this problem please help me. Thank you.

    Un-install the itunes from control panel and all the other stuff 

     

    Download it from here ---> https://ipsw.me/iTunes

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