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Can't sign into apple account in settings

excellences

By excellences
in Help & Support

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Go to solution Solved by mitosis,

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excellences Newbie

excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    Posted

    Hi! I tried entering my own Apple ID info because I had multiple accounts and when I did in settings, it wouldn't let me (it shook) , I tried logging in online (safari) and it worked fine. I resetted my network settings but that didn't work. I do not want to restore because that would lose my jailbreak :(

    mitosis Newbie

    mitosis 4.2k
  •   iPod Touch 5G 
  •   7.1.1

    • Posted
    Posted

    1. From your Home screen, tap Settings > iCloud and make sure that the Apple ID you see is the one you want to use with your account.

    Go to Settings > Mail, Contacts, Calendars > Add Account > iCloud.

    Tap Forgot Apple ID or Password.

    Follow the steps you see to unlock your account.

    Guest

    Guest

    Posted
    Posted

    Did you get any error? 


     

    1. From your Home screen, tap Settings > iCloud and make sure that the Apple ID you see is the one you want to use with your account.
    2. Go to Settings > Mail, Contacts, Calendars > Add Account > iCloud.
    3. Tap Forgot Apple ID or Password.
    4. Follow the steps you see to unlock your account.

     

     

    Hi! I tried entering my own Apple ID info because I had multiple accounts and when I did in settings, it wouldn't let me (it shook) , I tried logging in online (safari) and it worked fine. I resetted my network settings but that didn't work. I do not want to restore because that would lose my jailbreak :(

    excellences Newbie

    excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    • Author
    Posted (edited)

     

    • From your Home screen, tap Settings > iCloud and make sure that the Apple ID you see is the one you want to use with your account.
    • Go to Settings > Mail, Contacts, Calendars > Add Account > iCloud.
    • Tap Forgot Apple ID or Password.
    • Follow the steps you see to unlock your account.
    I can't log out of my iCloud because it won't let me for some reason

    Did you get any error?

     

    no :/ Updated by excellences
    • Solution
    mitosis Newbie

    mitosis 4.2k
  •   iPod Touch 5G 
  •   7.1.1

    • Posted
    • Solution
    Posted (edited)

    I can't log out of my iCloud because it won't let me for some reason

    no :/

    Have you changed your email address?

     

    by that I mean, have you changed your primary email from iCloud or Apple

    Updated by mitosis
    excellences Newbie

    excellences 9.4k
  •   iPhone Xr 
  •   12.1

    • Posted
    • Author
    Posted

    Have you tried rebooting ? Is there the same problem in safe mode ?

    that didn't work but I solved it thanks!

    Have you changed your email address?

     

    by that I mean, have you changed your primary email from iCloud or Apple

    tried it, it works thanks!

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