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"Sorry, there was a problem with your request" Instagram error?

Silver Surfer

By Silver Surfer
in Help & Support

29 posts in this topic

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Silver Surfer Supporter

Silver Surfer 752
  •   iPhone 12 Pro 
  •   14.6

    • Posted
    Posted

    Does anyone know how to fix the "Sorry, there was a problem with your request" error that pops up every time I try to log in with my correct info?

    I have already tried uninstalling and rebooting my iPhone.

    • Replies 28
    • Created
    • Last Reply
    Silver Surfer Supporter

    Silver Surfer 752
  •   iPhone 12 Pro 
  •   14.6

    • Posted
    • Author
    Posted

    Maybe your internet?

    I disabled and then renabled it and still the same.

    Try Safe Mode or Mobile Data.

    Deleting the Mobile Data on "manage applications"?

    Rook iOS God

    Rook 561.7k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    I disabled and then renabled it and still the same.

     

    Deleting the Mobile Data on "manage applications"?

    No, try booting into Safe Mode and try using Mobile Data instead of Wi-Fi.

    Silver Surfer Supporter

    Silver Surfer 752
  •   iPhone 12 Pro 
  •   14.6

    • Posted
    • Author
    Posted

    No, try booting into Safe Mode and try using Mobile Data instead of Wi-Fi.

    Just tried it and it didn't work. It has to be a problem with the account because I can't sign into any of my devices, jailbroken/non-jailbroken. However I can sign into IG through a web browser. There is no message that pops up saying my account has been disabled so that's out of the question.

     

    What other options do I have left?

    Rook iOS God

    Rook 561.7k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted

    Just tried it and it didn't work. It has to be a problem with the account because I can't sign into any of my devices, jailbroken/non-jailbroken. However I can sign into IG through a web browser. There is no message that pops up saying my account has been disabled so that's out of the question.

     

    What other options do I have left?

    Contacting Instagram?

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