Help/Support App Store & iCloud not accepting Apple ID - Verification Failed

[chandy10 9 12 9.0.2]

Hi,

My device: iPhone 6S Plus
iOS: 9.0.2

So the weirdest thing just happened. I have had my Apple ID for the best part of 4 years. (I actually have 3 different IDs, for different country stores). I have one for the Japan Store (my main one), then one for the US and Korea Stores as well.

These 3 Apple IDs have lived together in harmony on all my idevices for 4 years. However, today there was an update on my App Store for Skyscanner. When I attempted to install it I was asked for my password, no worries I'm used to this as I switch Apple IDs sometimes. The problem lies in that it won't accept the Apple ID & password combo for my Japan Store ID. However, I can log into my other two IDs no problem.

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I checked on the Apple ID site and via the App Store in iTunes that my details were in fact correct. Both log into my account just fine. I have even changed the password as it hasn't been changed in a while.

I decided to try some things on my iPhone:

Reset Network Settings... Can't login
Reboot... Can't login
Reboot into Safe Mode disabling Cydia... Can't login
Change the password via the idevice... Can't login
Removed latest Cydia tweaks... Can't login
Airplane mode + wifi... No dice
Mobile network... Still nope

 

Tried to logout of iCloud, but can't because it won't accept the password.

Any fixes for this?

I also have an iPhone 6 Plus running iOS 8.3 and it logs in no problem... WTF is going on with my other phone.

Anyone know why iOS 9.0.2 hates me?

I have an iTunes backup of my phone from March 6th 2016, do you think that restoring from that backup could help?

 

EDIT: Tried to use Restore Backup in iTunes, but because iCloud - Find My Phone is on, it won't let me. And I need password to turn that feature off...

Updated March 8, 2016 by chandy10

[mauriceha 53 6 8.3.0]

logout from Icloud, turn off find my Iphone. and force restart (homebutton + lock button ) till reboot.

should be working (helped me) 

if that isn't working fully restore your Iphone

let me know if it worked

 

edit: u don't know how to turn the icloud off? there is an email visable for you, if u don't know the password of the account, try to reset it on www.icloud.com and follow their instructions 

 

Kind regards,

 

Maurice

Updated March 8, 2016 by mauriceha

[chandy10 9 12 9.0.2]

  On 3/8/2016 at 12:27 PM, mauriceha said:

logout from Icloud, turn off find my Iphone. and force restart (homebutton + lock button ) till reboot.

should be working (helped me) 

if that isn't working fully restore your Iphone

let me know if it worked

 

Kind regards,

 

Maurice

Because iCloud doesn't accept my password, I can't log out

[mauriceha 53 6 8.3.0]

i've edited the post but try to reset the password through apple reset.

 

~ Maurice

 

edit : https://iforgot.apple.com/password/verify/appleid#!&section=password

 

here u can reset it

Updated March 8, 2016 by mauriceha

[chandy10 9 12 9.0.2]

  On 3/8/2016 at 12:30 PM, mauriceha said:

i've edited the post but try to reset the password through apple reset.

 

~ Maurice

 

edit : https://iforgot.apple.com/password/verify/appleid#!&section=password

 

here u can reset it

 

I can login into iCloud via my PC browser no problem. I just can't logout on my iDevice. I'll try password reset again.

[mauriceha 53 6 8.3.0]

and its not possible to turn of find my iphone alone? and after u have done that do icloud. 

 

did u also instal the latest update from apple (9.0.2) verzion 2. secretly updated by apple and not signed as 9.0.3. cuz of the error 53

 

~ Maurice

[chandy10 9 12 9.0.2]

  On 3/8/2016 at 12:36 PM, mauriceha said:

and its not possible to turn of find my iphone alone? and after u have done that do icloud. 

 

did u also instal the latest update from apple (9.0.2) verzion 2. secretly updated by apple and not signed as 9.0.3. cuz of the error 53

 

~ Maurice

 

Need password to turn off Find My iPhone, and need password for logging out of iCloud.

 

I'm not sure which 9.0.2 I'm on, but now 9.2.1 is out I don't think any of the early firmware is signed so I'm stuck with this one, until next jailbreak comes out.

Well I managed to do it, through pain and anger. Thanks Maurice for the help .

 

Here is what I did:

 

Kept failing the Sign Out of iCloud password until it blocked my account and told me to verify it and change the password. I entered a new password, and force restarted my iPhone. I attempted to sign out of iCloud and SUCCESS. Tried App Store SUCCESS!

 

Now i just have to remember my new password...

Updated March 8, 2016 by chandy10

[mauriceha 53 6 8.3.0]

glad it worked man and next jailbreak will come out i guess in upcomming 2 months long time to wait for you and me, had those same problems

 

so you're welcome and i am happy to help you!

 

~ Maurice

 

edit: Message for staff this is resolved topic can be closed

Updated March 8, 2016 by mauriceha