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Rear camera and flashlight not working

Cyrine

By Cyrine
in Help & Support

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Go to solution Solved by Dannyyy,

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Cyrine Newbie

Cyrine 19
  •   8 

    • Posted
    Posted (edited)

    Hello,


    I would like to know why my rear camera and my flashlight are not working on iPhone 5s


     


    2days ago I changed my front LCD and everything was working perfectly.


     


    After 1 day I started to see a black screen on my rear camera and the front one was acting strange so,


     


    I restored my iPhone 5S,


    I shut it off and tried to push where the camera and flashlight,


    I tried to enable the restrictions, but nothing really worked.


    I then saw in Privacy> Diagnostics & Usage the data and I found this;


    is my camera and flashlight dead or is it just a crash that can be fixed with a software or something? Thank you


     

     

    12714313_10206007781338003_2140912840_n.

    Updated by Cyrine
    • Solution
    Dannyyy Newbie

    Dannyyy 2.7k
  •   iPhone 7 Plus 
  •   12.1.2

    • Posted
    • Solution
    Posted

    Hey there!

     

    Back when I had an iPhone 5s I messed up the LCD and went to go get it fixed. When I got it back I had the same problem as you. My rear camera and flashlight stopped working. I never took it back to get it fixed, now to answer your question idk why that happens but looks like you need to go get it fixed

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