Help/Support Ibackupbot error

Konadzn · December 15, 2015

ibackupbot cloud not get APP information from device:

ibackupbot could not start com.apple.mibile.notification.proxy! error -17

Rook · December 19, 2015

On 12/15/2015 at 9:26 PM, Konadzn said:

ibackupbot cloud not get APP information from device:

ibackupbot could not start com.apple.mibile.notification.proxy! error -17

Run as Administrator?

ihsan1212 · February 27, 2016

Nice

Rook · February 27, 2016

No reply, assuming it has been solved.

bdlaugh · March 10, 2016

[short version] The iTunes backup for my iPhone 6 Plus would not restore to my brand new replacement 6 Plus. (The error message was that the backup was corrupted or incompatible with the device.) I purchased iBackupBot. I had trouble doing a full restore on it, so I decided to try each component separately. It appeared everything restored OK except for my text messages. There was a note when I tried to restore them that I may have to do a "full restore" and check "Remove items from device that will not be restored." I did this, and all seems to have gone well. Except, my contacts are now pulling from a much older contacts database (from Feb 2012 - maybe an old icloud database?).

In iBackupBot, under User Information Manager," I can see ALL of my current contacts, but when I restore, it only populates the Feb 2012 version. I have tried to restore from that User Information Manager tab, as well as a "partial restore" from the backup, but I still end up with that old version of contacts. The next most recent backup I have is Dec 2014, which would help a little, but if I can get the additional 15 mos., that would be awesome. My icloud "contacts" is off. Maybe there's a way to export the contacts I can see, put them in a usable file, and re-import them?

I'm putting this note on this thread because I was getting the error message above when I started typing this, but going back through the steps, I'm not sure if that's still an issue or not. I've tried contacting iBackupBot support several times in the past few days, but they have yet to respond. Any assistance/advice is greatly appreciated!

Rook · March 10, 2016

On 3/10/2016 at 3:11 PM, bdlaugh said:

[short version] The iTunes backup for my iPhone 6 Plus would not restore to my brand new replacement 6 Plus. (The error message was that the backup was corrupted or incompatible with the device.) I purchased iBackupBot. I had trouble doing a full restore on it, so I decided to try each component separately. It appeared everything restored OK except for my text messages. There was a note when I tried to restore them that I may have to do a "full restore" and check "Remove items from device that will not be restored." I did this, and all seems to have gone well. Except, my contacts are now pulling from a much older contacts database (from Feb 2012 - maybe an old icloud database?).

In iBackupBot, under User Information Manager," I can see ALL of my current contacts, but when I restore, it only populates the Feb 2012 version. I have tried to restore from that User Information Manager tab, as well as a "partial restore" from the backup, but I still end up with that old version of contacts. The next most recent backup I have is Dec 2014, which would help a little, but if I can get the additional 15 mos., that would be awesome. My icloud "contacts" is off. Maybe there's a way to export the contacts I can see, put them in a usable file, and re-import them?

I'm putting this note on this thread because I was getting the error message above when I started typing this, but going back through the steps, I'm not sure if that's still an issue or not. I've tried contacting iBackupBot support several times in the past few days, but they have yet to respond. Any assistance/advice is greatly appreciated!

So a quick and easy fix for your issue is to simply restore your iTunes Backup you made (assuming it's quite recently made) so you can get everything back.

bdlaugh · March 10, 2016

Thanks. The next most recent backup I have is Dec 2014. I can export the data from ibackupbot, so I will likely just end up manually entering the contacts info. That will probably be more efficient than trying to figure out a fix for something that will hopefully never happen to me again. I'm just grateful I was able to restore everything else - Apple told me it couldn't be done. Thanks again for your time.

Updated March 10, 2016 by bdlaugh

Phanquangkhai2210 · February 24, 2017

ibackupbot cloud not get APP information from device:

ibackupbot could not start com.apple.mibile.notification.proxy! error -17, cannot fix even run as adminstrator