Help/Support Facebook Account Temporarily Locked

[Buckets54 4 iPhone 8 11.3]

Hey Guys,

Im having a problem with the Facebook app on my iPhone 6 ios9 non jailbroken. Today, while using facebook, facebook decided to randomly log me out of my account. After logging back into facebook thru the app, I got a message saying my account was temporarily locked for "security reasons". Then it started giving me options on how to recover my password. After that happened, I selected the option to recover my fb with identifying photos of friends. It was five multiple choice questions where pictures were the questions and the answers were names. I got all of the 5 questions right and I got redirected to the page called https://www.facebook.com/checkpoint/?next. It told me to change my passcode, and when I changed it, it said success. After I clicked return to fb, all I got is a white screen. After waiting ten minutes, I close the app and log back in with my newly changed passcode. I get redirected to the page my account being temporarily blocked. This has been happening for 2 days and I have been locked outta fb for 2 days. I used multiple browsers, my pc, multiple ios devices and nothing works. And fb doesn't respond to my messages so please help.

thanks

[Diversityy 32.3k iPhone 7 Plus 10.2]

Hey Guys,

Im having a problem with the Facebook app on my iPhone 6 ios9 non jailbroken. Today, while using facebook, facebook decided to randomly log me out of my account. After logging back into facebook thru the app, I got a message saying my account was temporarily locked for "security reasons". Then it started giving me options on how to recover my password. After that happened, I selected the option to recover my fb with identifying photos of friends. It was five multiple choice questions where pictures were the questions and the answers were names. I got all of the 5 questions right and I got redirected to the page called https://www.facebook.com/checkpoint/?next. It told me to change my passcode, and when I changed it, it said success. After I clicked return to fb, all I got is a white screen. After waiting ten minutes, I close the app and log back in with my newly changed passcode. I get redirected to the page my account being temporarily blocked. This has been happening for 2 days and I have been locked outta fb for 2 days. I used multiple browsers, my pc, multiple ios devices and nothing works. And fb doesn't respond to my messages so please help.

thanks

Why don't you use your email to reactivate it?

[Buckets54 4 iPhone 8 11.3]

I had used my phone number to sign up and its not deactivated, facebook locked my account

[Rook 560.5k iPad Pro (2nd gen) 17.4 Donor]

Hey Guys,

Im having a problem with the Facebook app on my iPhone 6 ios9 non jailbroken. Today, while using facebook, facebook decided to randomly log me out of my account. After logging back into facebook thru the app, I got a message saying my account was temporarily locked for "security reasons". Then it started giving me options on how to recover my password. After that happened, I selected the option to recover my fb with identifying photos of friends. It was five multiple choice questions where pictures were the questions and the answers were names. I got all of the 5 questions right and I got redirected to the page called https://www.facebook.com/checkpoint/?next. It told me to change my passcode, and when I changed it, it said success. After I clicked return to fb, all I got is a white screen. After waiting ten minutes, I close the app and log back in with my newly changed passcode. I get redirected to the page my account being temporarily blocked. This has been happening for 2 days and I have been locked outta fb for 2 days. I used multiple browsers, my pc, multiple ios devices and nothing works. And fb doesn't respond to my messages so please help.

thanks

I don't think we can help you that much in this case. It's something you'll have to speak deal with the Facebook staff.

[Dannyyy 2.7k iPhone 7 Plus 12.1.2]

that happened to me once, turns out someone from Idaho tried logging in my Facebook, and after I changed the password I was right back in Facebook, don't know why it won't work for you