Help/Support Royal Match warning for suspicious activity

[Dalija 0 iPhone 14 Pro Max 26.2]

Hi, can I please get some help here. I have sideloaded Royal Match 2 days ago and everything worked fine up until just before when I tried going into the game again I got a message popping up about suspicious activity on the account, removed all my boosters, removed my coins, removed my scores on events and removed me out of my team. I was warned that if it happens again I will receive a ban. Does anyone know why this happened? Did I maybe not install something properly. Yes I did connect my account to FB so I can save my progress and I also did go back to original app and play there too. Did I maybe make a mistake by doing that? I want to keep playing the hacked game but then I’m scared of getting banned as I don’t want to lose access to the game. Thanks ☺️ 

[Puddin 90.8k iPhone 14 Pro Max 17.0 Donor]

Maybe just try using hacked moves since that isn’t directed to anything. That itself should be safe.

[Dalija 0 iPhone 14 Pro Max 26.2]

So if I understood you correctly, I should only use the freeze moves from the hack to play it ssafe and nothing else, no coins and boosters and starts? @Puddin

Updated Thursday at 09:39 PM by Dalija

[Puddin 90.8k iPhone 14 Pro Max 17.0 Donor]

On 1/14/2026 at 10:05 PM, Dalija said:

So if I understood you correctly, I should only use the freeze moves from the hack to play it ssafe and nothing else, no coins and boosters and starts? @Puddin

Yeah just use freeze moves 

[Dalija 0 iPhone 14 Pro Max 26.2]

I've spoken to support and they removed all my restrictions and have told me that they will put permanent one on and ban me from the game if they find the same activity again. So now I am so scared to try the hacked version in case someone notices and reports me. What would you recommend I do? I see a lot of people are playing the hacked version and what bad luck I have to get done only after 2 days of playing. Should I maybe just start a brand new game and not connect to my fb? @Puddin

[Puddin 90.8k iPhone 14 Pro Max 17.0 Donor]

9 hours ago, Dalija said:

I've spoken to support and they removed all my restrictions and have told me that they will put permanent one on and ban me from the game if they find the same activity again. So now I am so scared to try the hacked version in case someone notices and reports me. What would you recommend I do? I see a lot of people are playing the hacked version and what bad luck I have to get done only after 2 days of playing. Should I maybe just start a brand new game and not connect to my fb? @Puddin

Just play with the freeze moves. Don’t enable coins or boosters. Just moves.

[Dalija 0 iPhone 14 Pro Max 26.2]

11 hours ago, Puddin said:

Just play with the freeze moves. Don’t enable coins or boosters. Just moves.

Okay, thank you so much for all your help. 

[Puddin 90.8k iPhone 14 Pro Max 17.0 Donor]

18 minutes ago, Dalija said:

Okay, thank you so much for all your help. 

No worries and good luck!