Help/Support Hogwarts Mystery new update is not giving me unlimited energy

[xlaurendalton 9 iPhone 12 16.0]

I have been playing Hogwarts mystery for a while now however I have just installed after the new update and it is not giving me unlimited energy as it is supposed to? I was just wondering if anyone could help me with this?

[Rook 568.1k iPad Pro (2nd gen) 17.4 Donor]

Hello!

I'll check to see what's happening and resolve this. Please check back later.

[xlaurendalton 9 iPhone 12 16.0]

thank you!!

[SusanneM 3 iPad Air (4th gen) 17.1]

6 hours ago, xlaurendalton said:

I have been playing Hogwarts mystery for a while now however I have just installed after the new update and it is not giving me unlimited energy as it is supposed to? I was just wondering if anyone could help me with this?

I have this same issue, "glad" that I am not alone haha

[xlaurendalton 9 iPhone 12 16.0]

6 hours ago, SusanneM said:

I have this same issue, "glad" that I am not alone haha

same! I have so much stuff going on there atm ive had to buy energy for gems lol

 

[SusanneM 3 iPad Air (4th gen) 17.1]

45 minutes ago, xlaurendalton said:

same! I have so much stuff going on there atm ive had to buy energy for gems lol

 

Ahh, I have a lot as well, and a story that I have been waiting on for a while, but I don't think I will make it now:( I just entered year 7 and was so excited about getting into it, but I can't play without the energy hack, there is no fun in that for me. Just grateful that it exists though:)

[xlaurendalton 9 iPhone 12 16.0]

19 hours ago, Rook said:

Hello!

I'll check to see what's happening and resolve this. Please check back later.

@Rook just checking if anything was resolved with the hogwarts mystery game?

[Rook 568.1k iPad Pro (2nd gen) 17.4 Donor]

Just now, xlaurendalton said:

@Rook just checking if anything was resolved with the hogwarts mystery game?

 

7 hours ago, SusanneM said:

Ahh, I have a lot as well, and a story that I have been waiting on for a while, but I don't think I will make it now:( I just entered year 7 and was so excited about getting into it, but I can't play without the energy hack, there is no fun in that for me. Just grateful that it exists though:)

It's fixed now! Please download the new update!

[xlaurendalton 9 iPhone 12 16.0]

@Rook is there a link to the new update? as I downloaded through sideloadly and the energy is still not appearing. I may be doing something wrong

[Rook 568.1k iPad Pro (2nd gen) 17.4 Donor]

8 minutes ago, xlaurendalton said:

@Rook is there a link to the new update? as I downloaded through sideloadly and the energy is still not appearing. I may be doing something wrong

Did you download the latest again from the app?