Help/Support apptrailers not playing ads , why?

[mails3451 0 iPhone 6s 15.8.3]

I downloaded Apptrailers last night and it seemed to be working great, until today when every video I watch doesn't give me any points? When I'm looking through the app videos it says "+5 points" or something like that but I almost never receive the points? I tried closing the app, clearing the cache, nothing seems to work. Anyone else have this problem???

[BenJ 1.1k iPhone 6 10.2]

Are you jailbroken?

[zombiebot9000 2 25]

Im having the same problem.

[mails3451 0 iPhone 6s 15.8.3]

Are you jailbroken?

Yes , my device is jailbroken

Im having the same problem.

Do u fix problem??

[BenJ 1.1k iPhone 6 10.2]

Yes , my device is jailbroken

Do u fix problem??

It could be jailbreak detection. Make sure you don't have any mods/tweaks installed into the app. Secondly, look on Flex for a anti jailbreak disable tweak

[Rook 549.7k iPad Pro (2nd gen) 17.4 Donor]

Try AppTrailers while your device is in Safe Mode?

[Terror88 7 1]

Same problem

@DiDA i tried it in safe mode with the same result

No video gives me points i have Tried all the flex patches

For apptrailers no one is working

It could not be that we are the only two person have the same problem here

I think nobody is interested on apptrailers

[Rook 549.7k iPad Pro (2nd gen) 17.4 Donor]

Same problem

@DiDA i tried it in safe mode with the same result

No video gives me points i have Tried all the flex patches

For apptrailers no one is working

It could not be that we are the only two person have the same problem here

I think nobody is interested on apptrailers

Might be having issues with their servers?

 

Is the issue still there?

[Terror88 7 1]

Might be having issues with their servers?

 

Is the issue still there?

 

Yes after 800 Points = 80 Cent a Day it gives no more Ads to Watch :-(

[Rook 549.7k iPad Pro (2nd gen) 17.4 Donor]

Yes after 800 Points = 80 Cent a Day it gives no more Ads to Watch :-(

Have you tried contacting their support regarding this?