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Posted

Hello admin 
 

i'm have made an order for a few day ago with order id 

Order #536423
the problem is that i have paid money by method credit card and in my card balance it had been paid in history of transaction but why i don't have vip 
at the first day and the next day after it said need manual approvement so i still wait but now when i checked again i see that the order status has  changed to expired ( i don't have vip and i still paid ?? no refund can you solve this problem or check problem for me please)

thanks a lot

Posted

Hello,

All your recent transactions have either failed or have been refused. In both cases they have also been refunded.

You should note that refunds can take a few days for them to be processed by your bank.

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