Help/Support iOSGods App+ stuck on spinning

[ill523 3 iPhone Xr 16.5.1]

Bought iosgodsapp+ year subscription. When I go to install iosgodsapp+ through the email sent. it sends me to a logo with a UDID/time under it and a loading spinner. It never installs the actual app. is this supposed to happen?

[ill523 3 iPhone Xr 16.5.1]

Also the device info stated above is false. I have an iphone 11 pro max and ios 15.4.1

[ill523 3 iPhone Xr 16.5.1]

Im thinking my UDID is wrong 

[Rook 549.7k iPad Pro (2nd gen) 17.4 Donor]

Hello,

It's likely that you have not been activated yet. What emails have you received so far?

[ill523 3 iPhone Xr 16.5.1]

Two. The first confirming i bought the yearly subscription. the second one saying your recent order has been completed and your device is now ready to install the iosgods+ app

[ill523 3 iPhone Xr 16.5.1]

Hello

[Rook 549.7k iPad Pro (2nd gen) 17.4 Donor]

On 10/26/2022 at 8:48 PM, ill523 said:

Two. The first confirming i bought the yearly subscription. the second one saying your recent order has been completed and your device is now ready to install the iosgods+ app

If you received the second email about installation being ready, and you're still not able to install, then send me a PM with your UDID so I can investigate.

Please make sure you are attempting to install it on a registered UDID.

[sad37315031 1 iPhone 13 Pro Max 16]

Bom dia! Eu vou receber o e-mail? Ou tem que pedir no suporte? Estou sem poder usar o aplicativo ;(