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VIP Payment Problem

Tproc

By Tproc
in Help & Support

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Go to solution Solved by Rook,

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Tproc Rookie

Tproc 6
  •   iPhone 13 
  •   15

    • Posted
    Posted (edited)

    Dear Dida@Rook, when I am about to make an order, it keeps telling me as follows:

    There was an error processing the payment. Please try purchasing again from a different device and network, such as your iOS device & mobile data. If the issue persists, make sure your card has enough funds. This transaction could also be blocked by your bank, so you may have to call them to allow the transaction.

    I used my iPad&PC and with&without VPN and I am sure I have enough funds on my American master card. So I am wondering if the payment is only eligible inside U.S. area? Because I am not in the U.S. at this moment. Does the payment system check the network and location of purchase?

    I have been a royal member of this forum for more than 5 years, and it is my first time to show my support to purchase a VIP. But the process is not so good. I would like to find someone to help me solve this issue. Many thanks!

     

    Updated by onedayflyaway
    • Solution
    Rook iOS God

    Rook 559.5k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    • Solution
    Posted

    Hey!

    Please send me a PM with the last 4 digits on your card so I can check what’s going on for you.

    Tproc Rookie

    Tproc 6
  •   iPhone 13 
  •   15

    • Posted
    • Author
    Posted
    8 minutes ago, Rook said:

    Hey!

    Please send me a PM with the last 4 digits on your card so I can check what’s going on for you.

    Sent

    valentus8 Newbie

    valentus8 0
  •   iPhone 7 Plus 
  •   13.3.1

    • Posted
    Posted
    On 3/24/2022 at 6:16 AM, Rook said:

    Hey!

    Please send me a PM with the last 4 digits on your card so I can check what’s going on for you.

    Have you got solution for payment? I got the same issue and error

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