Help/Support Stuck on “Activate” page

[Lynxen 0 iPhone Xr 14]

I had to redownload the app due to a revoke, and I have all my information for my account and purchase, but when I redownloaded the app, it is stuck on a page that says “Activate.” When I press the button, it brings me straight to purchasing another account, with no section to put in my information that I have already bought everything. I redownloaded the app using the email I was sent, but I’m stuck. Any way to fix this?

[Rook 549.2k iPad Pro (2nd gen) 17.4 Donor]

Hello,

That usually happens if your subscription has expired. Please check your activation email to see when it was activated and if it's been 1 year.

Otherwise, shoot me a PM with your UDID and explain your issue so I can look into it.