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Cannot Purchase VIP

Delta7788

By Delta7788
in Help & Support

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Go to solution Solved by Rook,

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Delta7788 Newbie

Delta7788 3
  •   iPhone X 
  •   13.1.2

    • Posted
    Posted

    I’m trying to purchase VIP and I want the Iosgods App++ and the jailbreak VIP because I have two Apple devices and one is jailbroken and the other is not. When I hit pay the loading circle pops up and then about 5 seconds later an error message pops up that says to try a different payment method or contact support. So i went to a local store and bought one of those prepaid cards and loaded it with 40 dollars. My personal card is a Visa so I figured maybe that was the issue, so the prepaid card I purchased was an American Express and this still gave me the same error. I’m not sure what else I could try at this point, if someone could help me out that would be greatly appreciated.

    • Solution
    Rook iOS God

    Rook 549.7k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    • Solution
    Posted

    Hello,

    I believe we do not support prepaid (gift) cards.

    Rook iOS God

    Rook 549.7k
  •   iPad Pro (2nd gen) 
  •   17.4
  • Donor
  •  

    • Posted
    Posted
    10 minutes ago, Delta7788 said:

    @Rook I’ve tried with my bank card as well which has more than the required amount of funds needed to make the purchase and it is giving me the same error

     

    Hello,

    Apologies for my late reply.

    If your card was declined, please try purchasing again from a different device and network. You can try purchasing from your iOS Device & use Mobile Data. If the issue still persists, make sure your card has enough funds. The ViP prices are in USD.

    Some transactions can also be blocked by your bank, so you might have to call them to allow the transaction.

    Kind regards,
    Rook

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