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35$ vip plus recharged and then cancelled


Gb2000

2 posts in this topic

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Posted

On the 26 of april I was recharged for the 35$ vip plus subscription. I had bought it 3 months prior to this and I made sure that the payment would not reoccur. It was still charged to me and then half an hour later my vip was taken from my account and I was still charged.

 

Could I plz have some help.

Posted

Hello,

It seems like when you cancelled renewals, you also cancelled the subscription itself. I have fixed this for you.

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