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VIP Membership recurring charges done but status not updated


ponto2002

10 posts in this topic

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Posted

Dear Admin, i have received a bill for the VIP recurring charges to renew, and the amount has been charged on my paypal account, but still my vip status has not been updated i also sent an email to admin email with transaction ID for verification, kindly advise.

 

Best Regards

Posted

Hi @ponto2002,

Our payments are manually verified by the admin so it may take few hours to verify it when he is active and free to do it.

If you do not get VIP in few days, do send him a PM regarding your issue.

Thank you.

Posted
1 hour ago, Zahir said:

Hi @ponto2002,

Our payments are manually verified by the admin so it may take few hours to verify it when he is active and free to do it.

If you do not get VIP in few days, do send him a PM regarding your issue.

Thank you.

hi payment was taken on feb 12th

Posted

Hello,

Apologies, you purchased via PayPal which is entirely not automatic and requires manual approvals, especially for renewals.

I would suggest disabling auto renewals in PayPal and just re-purchasing when it expires for a faster activation time.

Posted
1 hour ago, DADi said:

Hello,

Apologies, you purchased via PayPal which is entirely not automatic and requires manual approvals, especially for renewals.

I would suggest disabling auto renewals in PayPal and just re-purchasing when it expires for a faster activation time.

Duly noted,however a payment of 34.99  was charged to my account on Feb 12, so would it be possible to  restore my vip Access against this payment ?

Posted
Just now, ponto2002 said:

Duly noted,however a payment of 34.99  was charged to my account on Feb 12, so would it be possible to  restore my vip Access against this payment ?

Yes, it has already been done.

Posted
20 minutes ago, DADi said:

Yes, it has already been done.

hi sorry to bother but i cant seem to activate a vip hack on one of my games,  do i need to relog in?

Just now, ponto2002 said:

hi sorry to bother but i cant seem to activate a vip hack on one of my games,  do i need to relog in?

nvm  it worked now ..

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