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Posted

I have the same issue. Also the game freezes when i click on the sanctuary button to Feed/play/interact in the sanctuary.

please investigate thanks in advance !

Posted
5 minutes ago, Ahos said:

I have the same issue. Also the game freezes when i click on the sanctuary button to Feed/play/interact in the sanctuary.

please investigate thanks in advance !

i also have this problem, also dino do move. But for now it's fine, i am really grateful for everything @Rook

Posted
9 hours ago, Meagain4155 said:

Anyone else getting an error saying trouble connecting to our servers when opening the app?

Same thing going on here 

  • Agree 1
Posted
41 minutes ago, Ahos said:

Tengo el mismo problema. Además, el juego se congela cuando hago clic en el botón del santuario para alimentar/jugar/interactuar en el santuario.

por favor investigue gracias de antemano!

What version of IOS do you have?

34 minutes ago, Popee said:

También tengo este problema, también dino se mueve. Pero por ahora está bien, estoy muy agradecido por todo.@Torre

What version of IOS do you have?

31 minutes ago, beeze87 said:

Aquí pasa lo mismo 

What version of IOS do you have?

Posted

@Rook iOS 16 , there’s definitely an issue between GC & game. 10029 if you are logged in & add credentials error if you run it as guest (btw without issues) & try to login again with GC. Guest mode works fine even the none moving dinos. Do you have any suggestions 

Posted
6 hours ago, Pont1 said:

Yes, I’m having trouble with this. 10029 error. Internet connection that has nothing to do with internet connection 

I have the same problem.

iOS 16.0 iPhone XR

Posted
32 minutes ago, js32513 said:

@Rook your awesome man thank you for what you do

js are you on iOS 15.2? Do you have any connection issues 

Posted
1 hour ago, Pont1 said:

js, ¿estás en iOS 15.2? ¿Tienes algún problema de conexión? 

I'm on 15.4.1 with Iphone XS max and Ipad mini 6, with both the same problem happens to me, maybe it's something regional.

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