Elpizo

Is there a specific iOS firmware I should be on? The only thing working is the split and unlock tokens. I just used coins and it actually used them and didn't multiply. And the iap just sits on "action in progress". Am I doing something wrong? I don't have any kind of IAP things installed. Just the game itself. Edit: Now instead of sitting at "Action in progress" it pops up asking for my iTunes password and if I hit cancel is says "Service unavailable". iPhone 6s - 9.3.4 iPhone 6 - 10.3.1

I don't have either of these installed. This is a new device and I barely have games installed. I redownloaded 3 times and reinstalled 3 times as well. It keeps asking for my iTunes password and then says service is unavailable at this time. Do I need to be on a certain iOS firmware first?